This Privacy Policy explains how Bimini Tours & Adventures (“we,” “us,” or “our”) handles personal information when you use www.toursbimini.com, contact our team, or book tours, charters, self-guided passes, cycle rentals, or shop items. We operate from Alice Town, North Bimini, The Bahamas. Please read this page before sharing your details with us.
Who we are
We are a local tour operator. For privacy questions, email bookings@toursbimini.com or call (242) 826-TOUR (8687).
Information we collect
Details you give us
When you book, inquire, or check out, we may collect:
- Name, email, phone number, and lodging or pickup notes
- Tour date, time, package, and guest counts (adults, children, infants)
- Payment confirmation from our payment provider (we do not store full card numbers on this website)
- Messages you send through our contact form, email, or WhatsApp
Information collected automatically
Like most websites, we may receive technical data such as IP address, browser type, device, pages viewed, and referring site. This helps us keep the site working, understand which pages are useful, and improve load times.
Cookies
We may use cookies or similar tools for essential functions (for example, keeping a shop cart) and to understand site traffic. You can block or delete cookies in your browser; some features may then work less smoothly.
How we use your information
- Confirm bookings, send itineraries, and arrange pickup
- Process payments and send receipts
- Answer questions and provide customer support
- Share weather, delay, or cancellation notices before your trip
- Send occasional offers or updates if you have opted in — you can unsubscribe at any time
- Improve our website and keep it secure
Who we share it with
We do not sell or rent your personal information for other companies' marketing. We may share what we need with:
- Payment processors and hosting providers that run this website (our site is hosted on DigitalOcean)
- Captains, guides, or partners who need your name or pickup details to run the tour
- Authorities if the law requires it, or to protect guests, crew, or our business
Those providers should only use your data to perform their service for us.
Keeping your data safe
We use reasonable technical and organizational measures to protect personal information. No internet transmission is perfectly secure, so we cannot promise absolute security. Please use a strong password if you create an account and never send card numbers by unsecured email.
How long we keep it
We keep booking and contact records for as long as needed to run the trip, handle refunds, meet accounting or legal duties, and resolve disputes. After that we delete or anonymize data where we reasonably can.
Your choices
You may ask us to access, correct, or delete personal information we hold, or to stop promotional messages. Email bookings@toursbimini.com and we will help as the law allows. We may need to keep some records (for example, paid invoices) even after a deletion request.
Children
Our website is not aimed at children under 13. Family bookings are made by a parent or guardian. Please do not submit a child's personal details except as needed for a booked tour.
Other websites
We may link to maps, payment pages, or social profiles we do not control. Their privacy practices are their own — please read those policies before sharing information there.
Updates
We may update this policy as our services or the law change. The new version will be posted on this page with a revised date. Continued use of the site after a change means you accept the updated policy. If you do not agree, please do not use the site or send us personal data.
Related pages: Terms & Conditions and Refund Policy.
